Clear Billing You Can Trust

We’re committed to accessible and affordable emergency care. Our transparent billing practices and flexible payment options ensure you get the care you need without unnecessary stress, whether you’re using insurance or paying yourself.

Clear Billing You Can Trust

We’re committed to accessible and affordable emergency care. Our transparent billing practices and flexible payment options ensure you get the care you need without unnecessary stress, whether you’re using insurance or paying yourself.

No Unexpected Bills

Care Haven Hospital is transforming emergency care with transparent and straightforward billing. Here’s what you can expect:
Expert Emergency Care
Your health is our number one priority. You’ll receive high quality care with no delays and no surprise expenses.
Upfront Insurance Verification
We check your insurance and explain your financial responsibility before treatment. If you don’t have insurance, we’ll help you find a way to get the care you need.
Insurance Processing
Your insurance provider reviews the claim and sends
you an Explanation of Benefits (EOB)—this is not a bill but a breakdown of what they cover.
Recognition
We celebrate the contributions of every team member
Inclusion
We foster a work environment where everyone
feels supported

Your Rights in Emergency Care

At Care Haven Hospital, we welcome all private insurance plans.Federal law (the No Surprises Act) protects patients from unexpected emergency medical bills. For emergency care, you will not be charged more than your standard in-network deductible, co-pay, or co-insurance. Our priority is your health — we’ll handle the paperwork so you can focus on getting better
  • Coverage: Your insurer must process ER visits at hospital in-network rates.
  • No Surprise Bills: You’re only responsible for standard deductibles and co-pays.
  • Hassle-Free Billing: We handle claim submissions and work with your insurer to maximize benefits.

Our team is here to help—just provide your insurance details at check-in, and we’ll take care of the rest!

Read our Notice and Disclosure Statement to All Patients

Flexible Payment Solutions for Every Situation

At Care Haven Hospital, we understand that financial situations vary. That’s why we provide a variety of payment options to make managing your bill easier:
  • Prompt Pay Discounts: Save when you pay your bill in full quickly.
  • Payment Plans: Spread payments over time to fit your budget.
  • Care Relief Program: Financial assistance for those who qualify.

View Our Chargemasters

As part of our commitment to price transparency and compliance with federal regulations, Care Haven Hospitalprovides access to our chargemaster – a comprehensive list of standard charges for the services and procedures we offer.

Actual costs may vary depending on your insurance coverage, deductible, and co-pay, but the chargemaster serves as a helpful starting point for understanding potential charges for your care.If you have questions about the information provided in our chargemaster, our Patient Billing Advocates are available to assist you.

Insurance FAQ

Yes, we work with all private insurance providers.Under federal law (the No Surprises Act), patients are protected from unexpected medical bills. You’ll never be charged more than your standard in-network deductible, co-pay, or co-insurance for covered services at Care Haven Hospital.”
     

We offer flexible payment plans and financial assistance through our Care Relief Program.

No. Federal law – the No Surprises Act – protects patients from unexpected or surprise medical bills. You won’t be charged more than your standard in-network deductible, co-pay, or co-insurance for covered services.   

If you have questions about your bill, insurance coverage, or payment options, our billing specialists are ready to assist you.

We understand that healthcare billing can be complex – we’re here to make the process simple and transparent.
(302) 403-3379
billing@carehavenhospital.com
1215 S State Street in Dover, Delaware